Suspension and withdrawal shall be affected subject to the following conditions (with notice to client):
Suspension of Recommendation for Certification if adequate Corrective action is not submitted to Quality International Office within 30 days from the initial audit date unless and until that client has sent the prior communication vide letter/e-mail for requirement of additional time and acceptance from Quality International.
- When no objective evidence is produced by client for the major non-conformances issued.
- Recurrence of major non-conformances indicating the weak links in the Quality system.
- When Management reviews or internal audits are not evidenced in 2 successive surveillance audits.
- When client does not comply with the rules of certification.
- When client does not accommodate/give acceptance to conduct the surveillance audit within the stipulated time period as notified/communicated.
- Not informing major changes to the organization structure/ business process with impact on scope of certification.
- Non-payment of Certification and applicable/related charges as agreed against our proposal.
- Suspension may be revoked, in case of positive response with in 30 days from the date of suspension. Complete audit process shall be repeated if suspension needs to be reviewed after 3 months from the date of suspension.
- Quality International shall conduct follow up audit within an agreed time frame of 90 working days at client’s expense to verify effectiveness of action taken.